D.J.Jaffe is a family member and also, the executive Director of Mental illness Policy.org.. His perspective is from the user's point of view !!!!
His book :" Insane consequences" or how the mental health industry fails the Mentally Ill was published a few days ago.. It is well worth reading, by family members who have tried to carry the same message for quite some time, by professionals who hear much about mental health, but not enough about mental illness and by the public at large even though, many famiies will say that you cannot appreciate the failures of the system until you have been there. His research is serious, there are 78 pages of notes and quotes at the end of the book. $25 U.S, $26.50 Canadian .