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Strategies used for CAMH's successful roll-out of tobacco-free
Phase 1: Change management
2013
Implemented deliverables and activities
- Included tobacco as part of the patient search policy
- Tobacco-Free project information into patient welcome package
- Tobacco screening tool built into the hospital information system
- Installed campus signage
- Tobacco-free campus advertised in job postings and updated procurement contracts
- Hosted staff & patient information sessions
- Hosted presentations from experts to gain insight into lessons learned
Sustainability activities
- Ongoing engagement and support of clinical teams
- Continual education and communication following the principles of change management
Phase 2: Implementation
2014
Implemented deliverables and activities
- Guidelines developed for policy non-adherence
- Removed tobacco lockers from campus
- Rolled out NRT education & consultation for patient withdrawal management
- Rolled out tobacco-free screening tool at point of patient admission
- Tobacco screening tool used at admission
- Completed targeted training for physicians, security and front line staff and included tobacco-free training at orientation
- Conducted mandatory all-staff training on tobacco-free policy
Sustainability activities
- Ongoing collaboration and engagement with internal and external stakeholders
- Ongoing evaluation of tobacco free implementation
Phase 3: Sustainability
2015
Implemented deliverables and activities
- Safe search for contraband and unsafe items rolled out across campus including non-adherence process
- Rolled out tobacco screening, NRT, and consultations into Integrated Care Pathways (ICPs)
- Expansion of Nicotine Replacement Therapy (NRT) support services for Outpatients, Staff & Youth
- Rolled out customized tobacco case consultation services
Sustainability activities
- Increasing awareness, education and accessibility to NRT to both staff & outpatient clients
- Optimization of implemented policies / procedures