CAMH roll-out text​

Phase 1: Change management

2013

Implemented deliverables and activities

• Included tobacco as part of the patient search policy
• Tobacco-Free project information into patient welcome package
• Tobacco screening tool built into the hospital information system
• Installed campus signage
• Tobacco-free campus advertised in job postings and updated procurement contracts
• Hosted staff & patient information sessions
• Hosted presentations from experts to gain insight into lessons learned

Sustainability activities

• Ongoing engagement and support of clinical teams
• Continual education and communication following the principles of change management

Phase 2: Implementation

2014

Implemented deliverables and activities

• Guidelines developed for policy non-adherence
• Removed tobacco lockers from campus
• Rolled out NRT education & consultation for patient withdrawal management
• Rolled out tobacco-free screening tool at point of patient admission
• Tobacco screening tool used at admission
• Completed targeted training for physicians, security and front line staff and included tobacco-free training at orientation
• Conducted mandatory all-staff training on tobacco-free policy

Sustainability activities

• Ongoing collaboration and engagement with internal and external stakeholders
• Ongoing evaluation of tobacco free implementation

Phase 3: Sustainability

2015

Implemented deliverables and activities

• Safe search for contraband and unsafe items rolled out across campus including non-adherence process
• Rolled out tobacco screening, NRT, and consultations into Integrated Care Pathways (ICPs)
• Expansion of Nicotine Replacement Therapy (NRT) support services for Outpatients, Staff & Youth
• Rolled out customized tobacco case consultation services

Sustainability activities

• Increasing awareness, education and accessibility to NRT to both staff & outpatient clients
• Optimization of implemented policies / procedures