Virtual Visits Toolkit
PURPOSE: This toolkit is a temporary set of procedural guidelines and resources developed in response to immediate COVID-19 service needs. It is intended to support CAMH clinicians and staff in the delivery of care via virtual means.
A new TeleMental Health Policy has been developed to train physicians and clinicians on how to use TeleMental Health at CAMH. Physicians and clinicians are encouraged to review the policy to support their use of virtual visits. The CAMPUS training module reinforces the material included in the policy.
The Virtual Visits Guidelines provide instructions to be followed when sending a video link to a patient, patient group, or other health care providers via the CAMH approved platforms Webex or OTN-PCVC (Ontario Telemedicine Network - Personal Computer Videoconferencing). The Clinician Checklists and Patient Information Sheets are quick references guides based on the more detailed guidelines document.
CAMH OTN & Webex Physician, Allied HCP, Clinical Scheduling Training - March 2020
Virtual Care at CAMH: How to Schedule Virtual Appointments (I-CARE, OTN & Webex) - May 2020
Inpatient Tablet Training - June 2020
TeleMental Health Etiquette
TeleMental Health Etiquette: Do & Don't
The materials on this page have been developed and reviewed by CAMH TeleMental Health Services, Privacy, Legal, IMG Services in collaboration with representatives from medical leadership, the Professional Practice Office, EPMO, I-CARE team, Clinical Informatics and clinical research. Please contact TeleMentalHealth@camh.ca with any questions on these resources.
Site Last Updated:
January 5, 2021 13:57
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TeleMental Health Resources
- PCVC Tip Sheet
- TeleMental Health Tips: Don’ts and Do’s (video)
- Recomended Equipment (PCVC), Equipment Guide & Poster
- CAMH TeleMental Health Service
- CAMH TeleMental Health Service - Telepsychiatry Outreach Clinic
- Adopting and Integrating Virtual Visits into Care: Draft Clinical Guidance
- Leading Groups Online
Please contact CAMH Virtual Mental Health & Outreach if you are interested in recieving a copy or learning more about this survey. More info available here: https://www.eenet.ca/resource/webinar-recording-virtual-client-experience-survey-mental-health-and-addictions